Shipping and Delivery

Shophot Free International Shipping

Shophot Store offers FREE international delivery.

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. The estimated delivery period is 7-20 business days, depending on the delivery address and customs clearance progress.

 

International Shipping

We now offer free international shipping to the following countries:

  • United States
  • Canada

*Customers beyond the countries listed above are expected to contact us at service@xhonggroup.com for details before purchase*

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Shophot is not responsible for these charges if they are applied and are your responsibility as the customer.

 

How to check the status of your order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

*click to check your order*

If you haven’t received your order within 25 days of receiving your shipping confirmation email, please contact us at service@xhonggroup.com with your name and order number, and we will look into it for you.